ABOUT US
FAQs
What is World Class Inspections™?
World Class Inspections™ is a level of achievement that
dealerships can attain in their service departments that is based on specific
vehicle inspection measurement process. As part of the World Class Inspection
program, service departments are ranked with a Bronze, Silver, Gold, or World
Class status. World Class Inspections are achieved through rigorous
measurements related to: implementation, training, hardware, the ARGIS
measurement system, software tools and field support.
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Implementation/Training: Revamped processes and
training are required to set a solid foundation for World Class Inspections.
MPi uses a 3 pronged approach based on the proven John Wooden teaching
methodology of Explanation, Demonstration, Imitation and Repetition.
The training offered includes offsite "Super User" and process
development workshops, Web-based training classes with post testing for all
users as well as in-dealership coaching and on-the-job training.
Hardware: Dealerships may be required to upgrade
infrastructure and user devices. MPi offers a full suite of equipment that
supports the World Class Inspection process including rugged technician
laptops, high speed duplex laser printers and high speed wireless networks.
Measurement: MPi has isolated the key measurements
which enable management to control this process. The World Class Inspection
measurements include:
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Electronic inspection forms
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Built-in specifications
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Smart inspection technology
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SA treatment plan for completing customer estimate
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Full color customer Know Your Vehicle™ report
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Good part, bad part pictures and descriptions
The World Class Inspection system helps increase shop throughput. For this
reason tools to help improve technician efficiency and productivity are an
important part of the package. The ARGIS software includes a "one of a kind"
service information and diagnostic tool with the exclusive Knowledge Cluster
Technology, (patent pending) to speed up diagnosis and repair.
Service departments using this tool have seen:
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80% reduction in time required to locate needed information
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35% increase in productivity that can add up to 1.5 hours of additional
capacity per technician per day
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Increased repair quality and fixed right statistics
Support: MPi has invested in a field support
organization to assist dealers with the ongoing management of the World Class
Inspections process. The support includes regular scheduled visits from an
inspection process expert to help ensure that processes and correctly adopted
and that long term success is achieved.
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What is ARGIS™?
Mobile Productivity Inc.'s Advanced Repair Guidance Information System
(ARGIS™) is a new diagnostic, repair information and inspection system.
The system is proven to significantly deliver increased customer pay repair
sales and improved technician efficiency, productivity and quality.
ARGIS™ functionality is delivered to technicians in their bays utilizing
tablet computers and wireless technology. MPi customers are realizing benefits
that include averaging $125 to $175 in up-sell per vehicle inspection, and
increased technician productivity by over 37%. And MPI is so confident in what
the ARGIS™ product will deliver that it offers a "one-of-a-kind"
performance guarantee.
How will ARGIS™ increase my profitability?
By improving technician productivity, reducing Service Information
(SI) look-up time and increasing CP repair sales.
How soon will I start seeing a return on my investment?
Once proper training has been completed, ARGIS™ Certified
Dealerships can start seeing an immediate return on their investment.
Will my technicians embrace it?
Without a doubt! Here’s what one of our customers had to
say, “Our technicians have definitely embraced using ARGIS™ in
their daily work routine. In fact, they won’t work without
it. Auto Technicians in general aren’t receptive to change very
well. When we first introduced ARGIS™ to the techs they were
initially reserved about it. However, I can sincerely say that once they
saw the software they were so impressed with it that they volunteered to buy
their own laptops. I’ve had no technician tell me this investment
was a mistake. In fact it’s been the opposite.” Gus Briones,
GM of Quebedeaux Pontiac, GMC, Tucson, AZ
How does ARGIS™ improve my fixed operations?
ARGIS™ provides standardized procedures and quick access to SI.
“Every vehicle inspected the same way every time.”
How much does ARGIS™ cost?
Our pricing is customized to fit your dealership needs.
Depending on your configuration, your service fees could range $1800 to $8000.
For more information please contact an ARGIS Sales Representative at (800)
997-1674 ext. 6 to schedule an onsite meeting.
Do you have purchase and lease options?
MPi offers both a purchasing and leasing agreement for your
convenience.
Typically how long does it take to install the system in my
dealership?
Our installation process generally requires 60 days.
How does it work?
ARGIS™ is the culmination of more than a decade of research
around the productivity issues facing service and repair technicians. Initial
studies have shown that technicians who use ARGIS™ fix vehicles better
and faster. The patent-pending tools and techniques in ARGIS™ cut
“comebacks” in half and improve technician productivity by more
than 37%. MPi achieves this through patent-pending KnowledgeStreaming®
algorithms – which deliver the right information directly to the
technician in the repair bay. In fact, MPi’s wireless productivity
support system reduces the time technicians take to acquire the knowledge
required to repair a vehicle by 80.4%, and reduce the number of steps required
to find the information by a factor of up to 20 to 1.
MPi's Vehicle Maintenance (ARGIS/VM™) system is the first
to marry diagnostic information from an automobile's onboard diagnostic system
with customized and highly structured repair information based on content
received from each manufacturer. The system then walks the tech step-by-step
through the correct diagnostic and repair process via a highly intuitive
interface. This system is delivered on a wireless, tablet-PC platform reaching
technicians in the repair bay.
MPi's Quick Service (ARGIS/QS™) system is the first to
"systematize" the process of developing a customized Treatment Plan
for an individual car. This comprehensive Know Your Vehicle™ Report
combines information obtained from physical inspection, scheduled maintenance
recommendations, missed maintenance activities, recall notices and technical
support bulletins. Initial studies show that approximately 15% of the consumers
bringing their cars in for service will want this comprehensive inspection
service. The average customer pay repair up-sell average is $125 per
inspection.
Overall, MPi's innovative solution has the potential to achieve a
30-40% improvement in the profitability of the $100 billion annual spent on
professional automotive repair in the United States.
Do you offer marketing and training resources?
Yes. MPi has a comprehensive training program designed for your Fixed
Operations to ensure that you are financially benefiting from your
investment. MPi has a dedicated Customer Service team available 24/7 to
help with any questions, challenges and marketing issues that arise.
Who are your competitors?
Currently MPi has no direct competitors that can be named. Due
to our unique, one-of-a-kind solution, MPi’s patent-pending technology is
unmatchable by any other technology providing companies in the marketplace.
What industries are using ARGIS™?
MPi’s core KnowledgeStreaming™ technologies have been
perfected by MPi’s founder Kevin Rogers in projects over the past decade
for a variety of applications including automotive, aeronautical, defense,
marine, and medical industries.
If I’m interested in your services, who can I
contact?
David Boyle is our Vice President of Sales. He can be reached at
(714) 726-9594, or via email at dboyle@mpifix.com. You may also contact one of
our ARGIS™ Sales Representatives at
(800) 997-1674 ext. 6.
What is your general contact information?
Mobile Productivity, Inc.
3058 E. Sunset Road Suite 113
Las Vegas, NV 89120
(800) 997-1674 phone
(800) 317-1674 fax
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