CUSTOMERS
Ask Ray Axtt
Ray Axtt, Service Advisor for Jimmie Johnson Chevrolet in San Diego, California, has consistently been one of the top ARGIS™ performers. We recently posed a series of questions to him about his experience using ARGIS™ and the Know Your Vehicle™ report to serve his customers. Click the video icons to view his responses.
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What is your view of the impact ARGIS™ and the Know Your Vehicle™ report has had on you and the Jimmie Johnson Chevrolet service department? |
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What was your initial reaction when the dealership decided to implement the ARGIS™ system? |
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What difference has ARGIS™ made in the way you think and operates on a daily basis? |
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How does ARGIS™ contribute to the “team” atmosphere in the shop, allowing you to help your colleagues and the whole store to make more money? |
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What difference has the ARGIS™ system made to the quality of the presentation you make to your customers? |
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What has been your customer’s reaction to the Know Your Vehicle™ report? |
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What is the “Easy as 1-2-3” inspection process? |
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What advice do you have for Service Centers that have decided to implement the ARGIS™ system? |
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What advice do you have for new Service Advisors to help them be successful? |
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