MPi's World Class Inspection™ Program is making
a difference in dealerships across the country, providing
significant increases in profits, efficiencies and customer
loyalty. The following are examples of the impact MPi EDGE™ has had
on some of our valued partners.
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Atlanta Classic Cars Mercedes-Benz = World
Class
"As a profitable Mercedes-Benz Fixed Operations
department we always believed we were performing our best, however,
since incorporating MPi we realized we were still not reaching our
highest financial potential. In one year, our repair order gross
profits increased 18%, allowing us to realize a $96.99 increase in
gross profit per inspection. As a result, our inspections per RO
increased 13.1% from April 2011 to March 2012."
Bob Crolic,
General Manager

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Sam Pack's Five Star Ford = World
Class
"MPi helps us give our customers a more
positive experience when they bring their vehicle in for service.
The Know Your Vehicle™ report assists us in reviewing the repair
work needed and shows the customer what needs to be done. It helps
us manage our people with a level of accountability that we didn't
have before. MPi has played a vital role in increasing our customer
paid sales."
Tony Pack,
Dealer Principal

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Camelback Toyota = World Class
"I believe the MPi World Class Inspection™
program helps us maintain our customer retention. One of the key
features of the EDGE™ system is that it provides extensive
management reports that gives me very important information on our
progress. For example, the EDGE™ management reports can tell me
what our comeback numbers are based on a certain calendar time
frame, how many vehicles we inspected per technician per service
advisor request (on a daily, weekly, monthly basis); how many
customers received the Know Your Vehicle™ report and how much money
we are generating per RO. These reports are very powerful."
Eric Murphy,
Service Director

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Smothers European = World Class
"I wouldn't consider going forward without this
product. I believed so strongly in the EDGE program that when
confronting my GM about the installation he could hardly say no. He
was very concerned about the cost of the product and the speculated
returns. The returns in the first month were off the charts. My
entire staff quickly became believers and the GM saw the numbers
increase by 15% over average. Needless to say he is onboard
now."
Vinnie Lamica,
Service Director

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