Testimonials

MPi's World Class Inspection™ Program is making a difference in dealerships across the country, providing significant increases in profits, efficiencies and customer loyalty. The following are examples of the impact MPi EDGE™ has had on some of our valued partners.

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Atlanta Classic Cars Mercedes-Benz = World Class

"As a profitable Mercedes-Benz Fixed Operations department we always believed we were performing our best, however, since incorporating MPi we realized we were still not reaching our highest financial potential. In one year, our repair order gross profits increased 18%, allowing us to realize a $96.99 increase in gross profit per inspection. As a result, our inspections per RO increased 13.1% from April 2011 to March 2012."

Bob Crolic,
General Manager

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Sam Pack's Five Star Ford = World Class

"MPi helps us give our customers a more positive experience when they bring their vehicle in for service. The Know Your Vehicle™ report assists us in reviewing the repair work needed and shows the customer what needs to be done. It helps us manage our people with a level of accountability that we didn't have before. MPi has played a vital role in increasing our customer paid sales."

Tony Pack,
Dealer Principal

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Camelback Toyota = World Class

"I believe the MPi World Class Inspection™ program helps us maintain our customer retention. One of the key features of the EDGE™ system is that it provides extensive management reports that gives me very important information on our progress. For example, the EDGE™ management reports can tell me what our comeback numbers are based on a certain calendar time frame, how many vehicles we inspected per technician per service advisor request (on a daily, weekly, monthly basis); how many customers received the Know Your Vehicle™ report and how much money we are generating per RO. These reports are very powerful."

Eric Murphy,
Service Director

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Smothers European = World Class

"I wouldn't consider going forward without this product. I believed so strongly in the EDGE program that when confronting my GM about the installation he could hardly say no. He was very concerned about the cost of the product and the speculated returns. The returns in the first month were off the charts. My entire staff quickly became believers and the GM saw the numbers increase by 15% over average. Needless to say he is onboard now."

Vinnie Lamica,
Service Director

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