EDGE Mobile ExampleMobile empowers your advisors with a tool to perform walk-around inspections, and document the results with a handheld mobile device (Apple iPhone, iPod Touch, iPad or Android). Data can then be merged with the rest of the inspection program so service advisors can quickly capture and communicate legitimately needed services at the time of write up. Communicates needed service to customers more efficiently for immediate upsell opportunities.

Mobile leverages the latest digital technology to keep your team on the cutting edge so customers can see and better understand the value and robust capabilities your dealership service department has to offer.

Features & Benefits

  • Perform walk-around inspection before the repair order has been written up in the DMS.
  • Access previously declined recommendations to create an urgency to purchase needed service.
  • Allows customers to receive and review Recommendation Videos and Additional Information articles sent directly from the mobile device.
  • Reports show the frequency and effectiveness of your walk-around inspection process.
  • Improve CSI with a consistent, customer-friendly greet and write-up process.
  • Seamlessly integrates advisor walk-around results with the technician's multi-point inspection findings.