Photos allows you to provide your customers with
actual photos of their needed repairs to authenticate
recommendations and build trust that generates additional
sales.
Using Photos, both service advisors and technicians can capture
pictures quickly with an Apple mobile device. The images are stored
in a gallery that becomes a permanent part of the repair order
history and can be annotated with any information that could be
relevant to the customer experience. These photos can be used to
help sell needed service, either on the service advisor's PC, or in
a separate email to support the ActionPlan.
Features & Benefits
- Build customer trust by showing them the
items on their vehicle that are in need of repair.
- Reduce liability by documenting dents, dings
and scratches during the Write-Up process.
- Store a complete photo history of needed
repairs while still having the option to select which pictures to
share with the customer.